SALES

5.0

SERVICE

4.0

307 ratings and 169 comments received in the last 90 days.

17 January 2024

I was incredibly happy with the sales service I received at the point of buying my car and the subsequent delivery where the sales manager came in especially early to handover the vehicle to me.

17 January 2024

Delivery on date as requested by me.

14 January 2024

Same as above. Slight delay due to weather in Germany impacting delivery time but it was still relatively quick and we weee kept informed

27 December 2023

Car delivery on time.

24 December 2023

As above

20 December 2023

Our first order for the X5 was not completed, but BMW (Harrison) was apologetic and went out of there way to ensure that our reorder was completed and the car was delivered on time. The 5 stars is in recognition of this fact.

20 December 2023

Very easy process

09 December 2023

Great recommendation, advice and communication.

07 December 2023

Very happy with everything. Stephen was great, very helpful and and informative.

06 December 2023

Very satisfied, excellent as always.

18 January 2024

Service offered by BMW Arden in Maidstone was great.

18 January 2024

Staff were great.

18 January 2024

Professional, helpful, quick

17 January 2024

I was very happy with the works carried out and the assistance both the engineers, Verity Saunders and Chloe Price gave me in order to make a claim on my insurance.

17 January 2024

I requested the X5 to be cleaned and that was noted but never done !

17 January 2024

Work was carried quickly however trying to contact the dealership was problematic. I need to speak with the service team over the phone in the afternoon to arrange for payment but it 4 attempts and nearly 4 hours to sort out.

17 January 2024

Support staff helpful

17 January 2024

On a couple of occasions I have bought my car in and parts have not been delivered so have to bring my car in again. I should be notified beforehand so I can decide whether to bring the car in or not

17 January 2024

Honest advice on what is needed and when

17 January 2024

I think you guys only care about sales

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