Quick and easy to deal with Micheal Lee. Michael was great!

Efficient service coupled with very comfortable waiting area. Work completed on time.

Timely service of my vehicle and call to confirm completed

Very satisfied with work carried out and the was thoroughly cleaned

No problems with work carried out as usual from this dealership

Elise went out of her way to help with my insurance claim for alloy wheel repair

Very polite approach by Steve & Elise...well done! Great wheel refurbishment & quick MOT

Efficient and friendly

Just a small point when report of MOT was sent to me via email I misunderstood the video thinking it was a recording of my car and findings (other companies do this) although report was below and clear

Brilliant service, sales, people. ????

very well informed

Door to door service - fantastic.

In order to understand the item fitted to my car the handler sat with me and run through the system asking if I had any questions and then politely advised me to call in anytime if I had any problems going forward.. the service was 'best in class'

Usual friendly service from majority of staff.

I have always received excellent service and trust the engineers for honest assessments.

Swiftly booked in, work carried out without any problems and courteous team.

Very friendly & relaxed feeling

Excellent service, friendly staff, very accommodating and approachable.

Job done promptly, including MOT

professional, reliable and efficient

Efficient and professional attention by reception staff

Car is picked up from home and delivered back by Mark Hayward - Arden Bodyshop Manager who lives nearby. Was kept informed of progress - End of Warranty Check and MOT by Elise Mankelow - Service Advisor.

Prompt and efficient service.

This recall service was a smooth experience.

The work was completed as required. The only problem was the lack of courtesy vehicle.

EGR valve was replaced and only labour cost was charged. Staff very knowledgeable and informative, i got explained fully about the issue unlike other dealers nearby.

I have been using Arden before and since they appeared at the Quarry Wood Estate near Maidstone because they have given me VIP status, i.e. good service. I like BMW cars and the brand has been good and will be good having seen the X5 next hydrogen.

Met needs well

efficient and on time

Elise, the service advisor, dealt with me very efficiently and professionally. She is a credit to your organisation.

Vehicle had been recalled for a EGR valve cooler replacement. My service experience was very good, job done promptly and collected on time...

Luke Wilkinson made sure we understood the options and guided us through the purchase in a stress free manner.

I like the car, and thought Luke Gould very good.

Again all credit must go to Philip Lyon

We are on our sixth car from them, have two at the moment, convenient, people are great with us from Sales, (good listeners, make me smile ) Service department go the extra mile.

Phillip Lyon was very professional and extremely helpful. He explained the benefits and characteristics of each of the cars that interested us. This helped us make the right choice from the BMW range. He made the part-exchange, and purchase easy.

I've been going to Arden Maidstone for 10 years and the service is always excellent but this time I feel like 100% got the car I want without compromising on anything . Especially from Luke and Edward ... excellent representation of the BMW brand

The centre was inviting, all the staff were exceptionally polite and helpful.