Punctual fast and reasonably priced service.

Very happy with the customer service and the service that was done on my vehicle by Michael Lee.

Excellent service throughout

Elise and Steve were both friendly and very helpful.

everything was done to my satisfaction and in a timely manner

Difficult times during the pandemic, but handled well by the Arden team.

Very polite knowledgeable staff explain all options and work hard to work to your timetable

Easy to drop off my vehicle - everything well explained by staff

I have been with Arden BMW from the day they have opened and nothing has change in the service except it's just got better

Professional team

No Problems

Work completed on time

Friendly staff at drop off and collection,

Efficient

No fuss- very helpful -communicating any problem with my car before doing any work

My car went in for MOT. The service received was very efficient and well thought out during the Covid pandemic.

Elise was amazing, so helpful with everything as usual

Fitted me in quickly, kept me inform (including Covid safe arrangements), service was reasonably priced and overall a good customer experience.

Everyone is friendly and there to help.

Staff very helpful & polite

Friendly efficient service

Really good to do business with. Straightforward and had the right amount of time to explain the work and answer question.

Everything delivered as promised, great personal service from Michael Lee.

Car rqd new tyre for MOT & was ordered for following day. I was then told this would be ready by 4pm. I went to collect my car, some confusion. Eventually told my tyre had not turned up so car was not ready & this was a Friday evening.

As above.

Because I was very satisfied. Your Workshop had made provision to sit outside under an awning, there was hand cleaning facilities.

The service was impeccable as ever. I was kept very well updated by Elise and she is a credit to the company.

Engineers had checked for error codes, and reported and quoted for a broken bulb and near worn brakes. They obviously didn't check the car, as the bulb hadn't blown, and only 4 months (1800 miles) earlier said brakes had 6mm left on them.

Just great

Elise is always very helpful

All done aspromised

At every visit a pleasure to be there......wonderful staff

Good quick and very efficient

Easy to book my service and arrangements for waiting during lockdown were effective

Largely a very good service

A good experience

The service from the team at Arden BMW Maidstone has been first class from start to finish.(second time I purchased a car ). I'd like to personally thank Phillip Lyon who went to extraordinary lengths to show and explain all the options available.

The purchase and delivery was handled very well. If it was not for COVID-19 my car would have been delivered ahead of the initial delivery date. Hand over was very smooth and it was good to use electronic paperwork. Finance was easy to arrange.

Great service, great car!

Excellent handover in difficult circumstances with the current distancing rules

I ordered my car just before lockdown As you can appreciate it was a very difficult time for everyone. I was kept informed before, and during this time. When everything opened again I was informed and picked up my new car. Staff were very helpful.

Under the circumstances, Philip who I dealt with did a great job!

Having been a client of Ross Taylor at Stephen James Ruxley for a few years, and having received his undivided attention and excellent customer service, when we heard that he had moved to Arden Maidstone we decided to follow him. Well done Ross.