About Arden Maidstone

Booking up the service was really easy and the Elise was excellent (very efficient and thorough). The alloy wheel repair itself was brilliant, as it looks like I have a new alloy, and it was excellent value.

I wouldn't go anywhere else, Arden are exceptional

Had to chase to see if car ready Wrong part ordered for next day so had to re-book again when part in so didn't need to leave car overnight When car picked up, bird poo all over it, not acceptable!!

The team were able to answer my questions and provided key information to facilitate my decision-making

good service and friendly staff

Very helpful in a difficult situation. Excellent communication and prompt efficient and friendly service from a nice team

The car was ready early.

Booked in for replacement part, all very quickly done.

Customer service was great

Using Arden BMW presents a very competitive and Pleasant package in keeping my BMW in the best possible condition.

They did what they said, so no hanging around. Great service.

Quick and efficient service.

Fantastic, professional & friendly service as always from Steve Wanstall 5*****

Despite lockdown service and mot was ok. Mot video very clear.

Excellent as always

Work was completed very fast

All went to plan

Simple operation to service my car

Staff when out of the way to ensure all needed were meet.

Perfect service and lovely people I am always going to service Arden Maidstone. I know them long time.

Quick service performed whilst I waited.

The staff I dealt with during my time as having the vehicle were always considerate, courteous and professional

The work was carried out within the time stated. The offer of a courtesy car would have been appreciated.

All work done on time and easily booked in.

Good service and liked the video

They fixed the problem first time.

Great service

Quick service, took less time than I expected

We can drop the car off the day before and collect at our leisure and kept up to date with everything.

Elise is great and is very knowledgable

Arden went out of thier way to provide the level of service i requested

Once again, friendly and efficient and accommodating. The car was collected in the morning and returned by lunchtime.

EVERYTHING WAS DONE

Michael was very helpful

Nothing I could fault

David in service was 100% in his advise to me about my problem with the car and nothing was to much for him, very helpful employee, as was Marc in Reception, so helpful as well, may I say that all the staff at Arden BMW are top hole.

The staff were really helpful and efficient

Extremely helpful and friendly staff at my dealership, Arden of Maidstone. Went the extra mile to accommodate my needs

Good service, well delivered

Easy, smooth and very well organised right through whole experience

Staff very friendly and polite also very helpful

Good service throughout

The staff at Arden are welcoming and professional and in spite of the current difficult situation make the visit pleasurable.

They kept to their price and did not load extras onto the bill.

The team at Arden always look after me

Staff were friendly, service was very punctual and although difficult circumstances exist due to covid, I felt safe and well informed.

Friendly , professional service.

Very smooth from start to finish

The booking system was slick with good follow up with notifications to notify of your service etc.

The service is always very quick and efficient. Elise is always very helpful.

Phillip Lyon (and his colleague in Service who recommended me as a potential 5 Series LCI customer) did a great job. I was updated regularly and the hand over was a nice experience. Early change of car also saved considerable maintenance costs also.

Terry was brilliant at managing my purchase during challenging times.

We were very impressed with how quickly we received our new car given the current climate.

Everything was simple, clean and covid safe. The car features where explained in detail and I could drive away comfortably knowing I had all the info I needed

THE SET UP AT MAIDSTONE IS WELCOMING PLENTY OF CARS ON SHOW PARKING GREAT REST AREA WAS SUPER GREAT COFFEE AND FROM RECEPTION TO MEETING PAUL SMITH FIRST CLASS.

Well looked after, especially during these strange times with COVID 19

Everyone at the centre were courteous and professional including Elise on the service team who helped with setting up a new service package.

The sales person who dealt with me was very good, made me feel comfortable, was extremely knowledgeable, was easy to speak too and made everything flow smoothly

Excellent customer care. Friendly professional personnel touch always did what he said he would 100 percent reliable.

I achieved every thing I was after and the sales person was excellent

Very knowledgeable, straightforward and felt safe during COVID restrictions

All very helpful

Philip was very attentive and expressed great knowledge on all things BMW. He made us feel very comfortable when dealing with the car buying process.

We turned up a little late so a few things were missed during handover.

Terry is always helpful and helped me when I needed it when I had issues with the bmw insurance side. Always answered my emails as quickly as he could too.

No problem what so ever

Relaxed atmosphere , good coffee and well run under CV19 conditions.

Great advice from the salesman with no undue pressure.

My sales advisor, Phillip Lyon, was a joy to know and is a credit to the BMW name. From our 1st meeting to driving the car away, his knowledge, help and advise was second to none, BMW should be proud of his commitment to both the customer and BMW