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About Arden Maidstone

Arden Maidstone, a privately owned dealership in Maidstone, Kent located close to the M20.

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Financial Conduct Authority Disclaimer

Arden Maidstone Limited is an Appointed Representative of South Quays Limited who is authorised and regulated by the Financial Conduct Authority (FCA) for Insurance Mediation activity only (FRN 528881). Arden Maidstone Limited is directly authorised and regulated by the Financial Conduct Authority (FCA) for Consumer Credit activity only (Limited Permissions) (FRN 673369) You can check this on the FCA’s website www.FCA.gov.uk/register or by contacting the FCA on 0845 6061234

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Really good to do business with. Straightforward and had the right amount of time to explain the work and answer question.

Service

Everything delivered as promised, great personal service from Michael Lee.

Service
Thank you for sharing your experience with us, your 10/10 rating and 5 Star award is much appreciated!

Car rqd new tyre for MOT & was ordered for following day. I was then told this would be ready by 4pm. I went to collect my car, some confusion. Eventually told my tyre had not turned up so car was not ready & this was a Friday evening.

Service

As above.

Service

Because I was very satisfied. Your Workshop had made provision to sit outside under an awning, there was hand cleaning facilities.

Service

The service was impeccable as ever. I was kept very well updated by Elise and she is a credit to the company.

Service

Engineers had checked for error codes, and reported and quoted for a broken bulb and near worn brakes. They obviously didn't check the car, as the bulb hadn't blown, and only 4 months (1800 miles) earlier said brakes had 6mm left on them.

Service

All done aspromised

Service

Elise is always very helpful

Service

Just great

Service

At every visit a pleasure to be there......wonderful staff

Service

Good quick and very efficient

Service

Easy to book my service and arrangements for waiting during lockdown were effective

Service

Largely a very good service

Service

A good experience

Service

Having been a client of Ross Taylor at Stephen James Ruxley for a few years, and having received his undivided attention and excellent customer service, when we heard that he had moved to Arden Maidstone we decided to follow him. Well done Ross.