Staff always helpful and polite

Elise always helpful and professional.

there was no problems

I have no reason to say otherwise

good service

Arden Maidstone have always been really helpful in assisting our needs and we have always received excellent service from them.

All my questions were answered, the service was caries out very promptly.

Staff have been informative, polite and quick to help. No problems with Arden so far.

The service was excellent. Thank you. Will be seeing you guys again soon.

Excellent value for money, my BMW is always in good safe hands.

The MOT and part service were completed within the time stated, allowing me to wait for the car. The staff were polite and helpful and Covid precautions were being observed.

Communication and support from Marc Chadwick was first class as always and the service/MOT was completed without fuss at a time that suits.

Arden Maidstone are always helpful, and I have had two cars on Motability with them and am completely happy with them.

The efficient way I was dealt with and the professionalism of the staff

Arden offer excellent service. Their service manager Michael Lee is very professional and ensures the communication abd quality of service is second to none.

Elise Mankelow is always friendly , helpful and efficient

Made servicing and MOT'ing my car very easy and simple. Dropped the car off, was seen quickly by the advisor, technician sent me a video of looking round my car and he was very professional. Could pick up by 11:30am. Very happy, great team.

Polite and efficient

Thought the update video of the MOT was excellent. Facilities were spot on with the WiFi and free tea and coffee. Didn't have people coming up to hassle me at anytime.

Excellent customer service. All work completed within the time frame given and no hidden charges.

The service was performed at very short notice and quickly.

So friendly and helpful

Mike Lee has provided excellent personal service, he really makes a difference.

Treated how we expect to be treated and very honest.

I have used this BMW dealership for 20 years and have been completely satisfied.

Couldn't fault the service.

Service & MOT done quickly and efficiently

Professional and helpful service team - completed work as requested and provided full report (including video) of the work carried out and status of the vehicle upon completion

Efficient, courteous service

Great customer service,friendly people. Job done well and car washed. Also excellent Covid-19 precautions.

Good service

I now live in Battle and still travel back to Maidstone, Elise Mankelow who I deal with always goes the extra mile, is polite and keeps us up to date with what's new at BMW.

All work carried out to a high standard.

Professional service.

I was looked after by the staff and my issue was resolved in great time.

They are polite, courteous and did a good job. Grey also communicated well with me before and during the service process and made me feel welcome and valued. They even topped up my ad blue for free.

The team in the service department at Arden Maidstone really are fantastic. I assume there must have been a change in management there in the last year or so, as everyone is so helpful now.

Excellent service carried out promptly and efficiently

Very good service

Everything completed on time and cost

Easy to book the appointment, all work completed well within the time quoted and a reasonable price

Always had good service from Arden with my prior cars, and continues with my new one.

Satisfied with the job done . Quick and fixed

great service

Kept me informed and advised over issues as they developed. Direct and helpful

Very happy.

Job completed on time. All staff who dealt with me were polite and informative. Very pleased with the price for the work carried out.

The experience was efficient & little hassle.

Great service, very professional and helpful team !

Everything was planned and executed with minimum fuss and disruption. The purchase and delivery of the vehicle was seamless, and as I work all around the country I do not have a lot of time, and so to have this process so effortless is imperative

perfect

Salesman at Arden was interested in making a sale and willing to invest plenty of time to achieve it. Although driven by COVID the new approach of letting us take the car out on our own was most welcome and I hope it stays.

I couldn't ask for a better service

I keep coming back for new cars from Arden BMW which speaks volumes about my satisfaction. In fact my recent M135i I believe, is the 14th new BMW I've purchased from Aden since Dec 2010.

Gary was so amazing throughout the whole process and really helpful! He was on a annual leave when my car collection and left me in the hands of Paul who read equally amazing and very informative.

The sales person Phillip Lyon was great, friendly and very helpful. A great asset to BMW

The whole process was very smooth and enjoyable experience with Arden Maidstone At all times from test drive to collection of my new car, I felt I was in safe hands. Stephen Spalding was always on call to answer my questions

Stephen contacted me with an opportunity that was so closely matched to me and my requirements, he answered all my questions knowledgeably but actually preempted most of them, the purchase was so smooth.

Smooth and easy

Simply the whole process was made easy by the attention given to me by those involved.

Just very impressed from the service offered from the staff to the vehicle purchased

Good salesperson, great deal

Excellent customer service.

Amazing customer care

Ian Ford was very helpful and professional.